ESF is neutral. When ESF is aware of possible counterfeit products or fake certificates
ESF is investigating this issue by contacts the possible suppliers in an informal way. If necessary further steps are taken; ESF works together with the relevant market surveillance authorities. ESF effective members and their members have access to the reported cases.
In order to help you to recognise correct or incorrect documents, we prepared Q&A 0087 and 0088 on the topic - see https://www.eu-esf.org/q-a/q-a/4368-q0087 and https://www.eu-esf.org/q-a/q-a/4369-q0088
If you don't find the answer to your question there, do not hesitate to contact us.